After-sales Service

At LIFE, after-sales service is handled directly by the manufacturer. No intermediary: you deal with the team that designs and assembles your batteries, for a fast diagnosis and efficient handling.

A question or a problem?

First of all, our FAQ answers the most common situations. The LIFE app also lets you check the state of health of your battery and send us information useful for the diagnosis.

Making an after-sales request

For any request, contact us at contact@life-battery.com, specifying:

The model of your battery and its purchase date
A precise description of the problem encountered
Where applicable, a photo or a screenshot from the app

Warranties

Our products benefit from the legal warranties of conformity and against hidden defects, as well as a manufacturer's warranty. Depending on the nature of the defect found, we carry out the repair, replacement or refund of the product concerned, under the conditions provided for in our terms and conditions of sale.

Our commitment

Manufacturing in France also means providing lasting support. We are committed to handling every request seriously and to supporting you so that your battery stays operational for as long as possible.